Privacy Policy

Last Updated: 08-08-2025

Welcome to UPVC Spraying Ltd. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website www.upvcsprayingltd.co.uk, contact us via social media, or engage with our services.

1. Who We Are

We are UPVC Spraying Ltd, a company specialising in UPVC spraying and surface restoration. This website is operated by us and intended for individuals or businesses interested in our services. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

2. What Data We Collect

We may collect and process the following personal data:

Contact Details – Name, email address, phone number
Location Information – Address or postcode (when provided)
Enquiry Details – Any messages, questions, or service requests you submit
Marketing Data – Your interaction with our Facebook page, ads, or campaigns
Technical Data – IP address, browser type, time zone, device type, cookies
Social Media Data – Information you share with us via platforms like Facebook, Instagram, or Messenger, including any contact forms submitted through those platforms

3. How We Collect Your Data

We collect data in the following ways:

Directly from you when you fill out a form, contact us, or request a quote
From Facebook Lead Ads or Messenger conversations
Through contact made via third-party platforms like Google, Instagram, or WhatsApp
Automatically through cookies when you browse the site

4. How We Use Your Data

We use your data to:

Respond to your enquiries or quote requests
Provide our services
Contact you with relevant information about your enquiry
Improve our website performance and user experience
Run targeted ads and retargeting campaigns via Facebook, Google, and other platforms
Send marketing messages (only with your consent)

5. Sharing Your Data

We do not sell your data to third parties. However, we may share limited information with:

Service providers (e.g. web hosting, email marketing tools, analytics services)
Advertising platforms such as Facebook and Google for marketing purposes
Legal or regulatory authorities if required by law

6. How We Store Your Data

Your data is stored securely using industry-standard measures. Data collected from Facebook or other third-party sources may be stored within our CRM system or email platforms, protected by passwords and access restrictions.

We retain data only as long as necessary to fulfil the purpose it was collected for, or to comply with legal obligations.

7. Your Rights

You have the right to:

Access a copy of your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing for marketing purposes
Withdraw consent at any time (where applicable)

To exercise your rights, please contact us using the details below.

8. Cookies

We use cookies on our website to enhance your experience and track usage. You can manage your cookie preferences through your browser settings. See our Cookie Policy for more information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

UPVC Spraying Ltd
Email: christianhayhurst5@gmail.com
Phone: 07359771442
Website: www.upvcsprayingltd.co.uk

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.